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Your company has outgrown your current systems

We redesign your operation and build the systems that help you scale without being bottlenecked by operations.

“Before it took hours of work with lots of human error. Now it takes a minute.”
Brittany WahleInbound Manager, BarkBox
Video: Brittany Wahle, Inbound Manager, BarkBox

Your operations still run on scattered data and manual work, so every step of growth costs more people and more of your time.

Whether a new system streamlines your operations is decided before you build it

It comes down to mapping the work, choosing the right problems to solve and getting your team to use it.

Exhibit 1What goes into fixing operations. Illustrative, not to scale.

What most companies try when fixing their operations

These are most likely the things you’ve already tried to improve your operations and make the business easier to run.

  • What companies try: Buy software

    Why it breaksNo software is tailored to your business specifically.

    What we do insteadWe build a custom system, made specifically for your business.

  • What companies try: Hire a developer or freelancer

    Why it breaksYou have to spend your time managing them and telling them what to build.

    What we do insteadWe take the analysis, planning and implementation off your plate, so you can focus on your business.

  • What companies try: Pay a consultant for a report

    Why it breaksYou only get the strategy, but no execution.

    What we do insteadWe provide the analysis, the strategy, and the execution and development.

  • What companies try: Hire an operations manager

    Why it breaksAn operations manager usually doesn’t have the expertise to build systems for the company.

    What we do insteadWe act as your development partner and operations manager: we analyze the business, then implement systems that fix the bottlenecks.

How we help improve your operations with systems

In 14 days we map your entire business process, find the bottlenecks and build a prototype system that shows you how we would solve it. Then you either let us implement it all for you, or you build it in-house.

  1. 01MapDays 1–7

    See where your bottlenecks are

    We map your processes with your team in four or five calls, find where time and money leak and put a cost on each issue.

    • Four or five calls with your team
    • Every process mapped live, as it runs
    • Each leak costed in hours and money
    • Steps removed before anything is automated

    Your time: Four or five mapping calls with your team in week one

    Illustration: one quote-to-cash process, mapped, with twenty-three hours a week lost to waiting and re-typing.
  2. 02PrototypeDays 8–14

    See what your custom business system would look like

    We build a prototype system on your own data and jobs. Your team clicks through it before anyone commits to a full build.

    • Clickable prototype on your own jobs
    • Built around your specific bottlenecks
    • Screens reviewed by your team
    • Changes made while they cost hours

    Your time: A review of the prototype with the people who will use it

    Illustration: your team reviews real screens and the prototype changes the same day.
  3. 03RoadmapDay 14

    Get a clear roadmap of what to fix and in what order

    You get a roadmap of what to build and in what order, highest-value fixes first. You keep it, with the map and the prototype, even if you stop here.

    • Every leak, with what it is worth
    • Fixes in order of value
    • Effort and an owner for each fix
    • Summary for you and your partners

    Your time: One session on day 14 to go through the roadmap

    Illustration: what we found, what to fix first and how it pays back.
  4. 04BuildDay 14 onward

    Build it with us, or in-house

    You decide: we take care of everything for you, including the full build, or your team builds it in-house.

    • Role-based workspaces and pipelines
    • Connections to the tools you keep
    • Your accounts, your code
    • Month to month, as you scale

    Your time: One hour a week, plus training for the team

    Illustration: the tools that work stay, connected to one system everyone works in.

What you get after 14 days

A process map, a clickable prototype and a roadmap. They are yours even if you stop there.

Illustration: twelve handoffs in the quote-to-cash process became four.

What changed at companies like yours

Results from companies we’ve helped streamline operations for by building better systems.

  • UK Linkology · Professional services

    UK Linkology needs 2 people on a delivery team that took 14

    14 → 2people needed on one delivery team

    Double-digit rise in team capacity, without hiring

    Video: Jason Brooks, Founder, UK Linkology
    “You've done something that I've not managed to do in 10 years of running the business.”
    Jason Brooks, Founder
    Read the case: UK Linkology needs 2 people on a delivery team that took 14
  • BarkBox · E-commerce

    BarkBox cut chargeback dispute prep from hours to one minute

    6 figuresimpact on the bottom line

    Hours → 1 min to prepare a chargeback dispute

    Video: Brittany Wahle, Inbound Manager, BarkBox
    “Before it took hours of work with lots of human error. Now it takes a minute.”
    Brittany Wahle, Inbound Manager
    Read the case: BarkBox cut chargeback dispute prep from hours to one minute
  • Scalerrs · Professional services

    Scalerrs raised revenue per employee 40% in six months

    +40%revenue per employee, within 6 months

    +40% average client value, in the same 6 months

    Video: Jules Davies, Founder, Scalerrs
    “I was very amazed at how quickly you guys mapped out all of our services.”
    Jules Davies, Founder
    Read the case: Scalerrs raised revenue per employee 40% in six months

The people you’ll work with

Our team of business analysts and full stack developers have experience in building business systems for Leading SMEs, Startups and Enterprises all around the world.

Mihkel Sinikas

Founder

Mihkel Sinikas

Spent years in consulting and product development, and helped automate and streamline processes for logistics and professional services companies.

What founders and executives like you ask before working with us

Straight answers on cost, time, tools and ownership. If yours is not here, ask it on the call.

We help companies run their operations better by building systems for them. In 14 days we map how your business runs, build a clickable prototype of the fix and give you a roadmap. Then you decide whether we build it with you or you take it in-house.