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Articles, playbooks, research and a monthly newsletter on operations and systems, for owners and executives.
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Mihkel SinikasFounderRead the essay
Whether a new system streamlines your operations is decided before you build it
A new system streamlines your operations when the work is mapped, the right problems are chosen and the team is ready to use it.Mihkel SinikasFounderRead the essayAlso recent
- State of Operations 2027A planned annual report on how owner-led companies run, with the measures and the method behind it. No results yet.
- Show the fix before you build it, while a change still costs hoursA change on a clickable screen costs hours and the same change after launch costs weeks, so show the fix first.
- What business owners ask before buying operations helpThe questions hundreds of owners and executives ask before they buy help, and the answer each one deserves.
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- Whether a new system streamlines your operations is decided before you build itA new system streamlines your operations when the work is mapped, the right problems are chosen and the team is ready to use it.
- State of Operations 2027A planned annual report on how owner-led companies run, with the measures and the method behind it. No results yet.
- Show the fix before you build it, while a change still costs hoursA change on a clickable screen costs hours and the same change after launch costs weeks, so show the fix first.
- What business owners ask before buying operations helpThe questions hundreds of owners and executives ask before they buy help, and the answer each one deserves.
- Everything that runs through you has a price, and you can estimate it in ten minutesThe cost of doing nothing rarely shows up in a budget, and a ten-minute estimate puts a number on it.
- A 14-day operations diagnostic should hand you three things you keepA diagnostic should end with a process map, a clickable prototype and a roadmap that you keep and can act on, even if you stop there.
- To tell a process problem from a software problem, ask two people to describe the same taskOne question tells a process problem from a software problem: do the people doing the work agree on how to do it?
- Write an approval rule an AI can followWrite one page that says what AI may do alone and what a person approves, then run it in draft mode for four weeks.
- AI earns its place when it drafts and a person approvesAI pays off in a company where it drafts and a person approves, until your own data shows the approval can go.
- The tool you bought sits unused because nobody mapped the work firstSoftware goes unused when it is bought for a process nobody mapped, so map the work before you decide what to buy.
- Run a keep, connect or replace review of your toolsGive every tool you pay for one of three verdicts, and in about two hours you will know what to keep, connect or cancel.
- Map one process in an afternoonWalk one real job through one process with the people who did it, and in about four hours you will know where the time goes.
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