One useful tip on your systems and operations, once a month
Each issue makes one point, backs it with one sourced number and shows one case. Subscribe to get the next one.
One email at the start of each month. No promotions.
Every issue, newest first
- Show the fix before you build it, while a change still costs hoursA change on a clickable screen costs hours and the same change after launch costs weeks, so show the fix first.
- Everything that runs through you has a price, and you can estimate it in ten minutesThe cost of doing nothing rarely shows up in a budget, and a ten-minute estimate puts a number on it.
- To tell a process problem from a software problem, ask two people to describe the same taskOne question tells a process problem from a software problem: do the people doing the work agree on how to do it?
Each issue fits in one sitting
Three parts, in the same order every month.
- One ideaA single point about your systems and operations, and what to do about it.
- One numberOne figure with its source, or a worked example labelled as an illustration.
- One caseOne company and what changed, with the numbers behind it.
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Trusted by 100+ companies, including
- 6 figuresimpact on the bottom line
- 14 → 2people needed on one delivery team
- +40%revenue per employee, within 6 months
- 33% lowerproject completion time, from inquiry to completion
- 14 hours a weektime saved on B2B inquiries and quotes
- 40 hours a monthtime saved on client onboarding
- 1x → 6–7xpersonalized outreach capacity
- New CRMwith internal processes automated
- 1 hour → Secondsmanual work to onboard a new client
- End to endlead research and qualification automated